Frequently Asked Questions
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I'll do my best to get back to you pretty quickly, usually within a day or two. From there, we'll set up a free 15-minute consultation just to see if we're a good fit! If it feels right, we'll get your first session on the calendar and I'll send over some quick paperwork through the client portal beforehand.
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I am an out-of-network provider but can provide superbills for reimbursement if your insurance plan offers out-of-network coverage. I have a limited number of sliding-scale spots available. Let me know if cost is a concern, and we’ll discuss options!
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Yep! Therapy counts, so go ahead and use that card.
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Yes! Virtual works great for anyone in Texas. If you're local to Dallas, in-person is an option too.
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Sessions are 50 minutes. Frequency is really up to you! It depends on what you're working through, your schedule, your finances, all of it. Some people start weekly, some prefer every other week, and that's completely fine. I'm always happy to talk through what makes sense for you specifically!
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I ask for at least 24 hours' notice if you need to reschedule or cancel — that gives me a chance to open the spot up for someone else who might need it. Life happens, I get it, but cancellations inside that 24-hour window will still be charged the full session fee. If you ever have questions about whether something may be a late cancellation, please reach out and ask!
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ERP (Exposure and Response Prevention) is the gold-standard, most-researched treatment for OCD. Basically: instead of avoiding the thing that freaks you out or doing the compulsion that makes the anxiety go away for five minutes, we practice sitting with the discomfort until your brain learns it doesn't need rescuing. It's hard. It also works.
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Dr Pepper, hyper-curated Spotify playlists, my pup Rory, thunderstorms, and a reallyyy good candle!
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Federal law requires that healthcare providers give clients who aren't using insurance an estimate of what treatment is likely to cost. So before we start, I'll give you a written estimate of my fees based on the services we agree on. It's not a bill or a contract—just a heads-up so there are no surprises later! If your actual costs end up substantially higher than the estimate, you have the right to dispute the charges.
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Your Information, and How It's Protected
Moody Counseling is committed to protecting your privacy, both as a therapy client and as a visitor to this website. This policy explains what information is collected, how it's used, and your rights regarding it.
Clinical Confidentiality
Everything shared in session is confidential and protected under Texas Health & Safety Code Chapter 611 and HIPAA. Your records, diagnosis, and the fact that you're a client cannot be disclosed without your written consent, except in the following legally required situations:
There is reason to believe there's a probability of imminent physical injury to you or someone else, or a probability of immediate serious mental or emotional injury to you
Suspected abuse or neglect of a child, elderly adult, or person with a disability, which Texas law requires all professionals to report
A valid court order or legal subpoena
You provide written authorization to release your records to someone else
Client Records
Client records are maintained in a HIPAA-compliant practice management system. You're entitled to request a copy of your records, or ask questions about how your information is used, at any time.
Website Privacy
This site is built on Squarespace, which uses standard cookies and analytics to understand site traffic, consistent with most professional websites. The contact form collects only the information you choose to provide — name, email, phone, and message. Please don't include sensitive health information in the contact form, as it isn't a secure clinical communication channel; details like that are best saved for session.
Questions
If you have any questions about this policy or how your information is handled, reach out anytime at hello@moodycounselingdtx.com.